This afternoon I spent 2 hours trying to upgrade my Mobile and Landline. A simple thing in this digital age one might think? Just go online, browse through the numerous communication packages available, bundle them all together, press the submit button and have a cup of tea.
Reality: do all the checking and filling in of forms then press the submit button and "Computer says No!"
"This service is not available to your area" in fine blue print at the bottom of the last page. AAArgh! I don't get it - I'm already on this provider - mobile and home phone.
Another 20 minutes on the phone listening to the saccharine tones of a fembot until I can get on to the Calcutta call centre to find out that all those cute little raccoons and penguins don't apply to my phone - I'm in the enemy territory no less. I therefore have the privilige of paying an extra $30 a month in Line Rental and can't get any of those tempting discounts for subscribing online.
Bring on the competition I say so the Mega Communication Oligopolies will get their due.